Many Issues with Divi

[dallasedu]

Hello,

I am having a lot of issues with the Events Calendar plugin. Here’s the list:

– Screws up the footer
– Will not ever load any type of media (I’ve tried both photos and videos)
– The hover preview function does not work
– It does not look right on the page – the calendar is up in the menu so you cannot use the filter options
– The map never shows up

I am using the Divi theme updated to version 3.0.4. All of the calendar plugins are up to date.

You can view the issues at http://www.dallas.edu/calendar

Please help.

Thank you.

[Geoff B.]

Good evening Zach and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the many issues you have experiencing while using our calendar alongside Divi.
Being a Divi enthusiast myself, I would love to help you with this topic.

The first thing I am noticing is that you are still using the TEC Addon: Divi Theme Pagination Fix version 0.1.1 plugin.
This plugin should no longer be necessary and I would highly recommend deactivating it.

Secondly, I ran some tests on my end with the latest version of Divi 3.0.4 and I was unfortunately unable to reproduce the issue.

Could you go under Events -> Settings -> Display and try different settings for Events Template (and tell me if that helps) ?

Finally, in regards to the map not showing up, I am noticing a Console error (using Google Chrome’s developer tools).
It seems like there is a Javascript conflict at play.

The next step would be to go through our testing for conflicts procedure (preferably in a staging/dev environment or local install of your WordPress website) and let us know what you find out.

Basically the goal here is to revert back to a bare WordPress installation to see if the problem persists. It also allows us to pinpoint what the cause of the issue is.

But, before you do that, there are 2 things I would advise:

1. Make a backup of your database
2. Consider activating a “Maintenance Page” plugin if you are doing this on your live site (to minimize impact on your visitors)

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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