Managing tickets for event series

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  • #1153456
    Ruth
    Participant

    Hi there

    My client often conducts series of workshops that are held over a number of weekends. Tickets can be bought to the whole series, or to any of the individual workshops. The event is set up as a recurring event for the various dates of the workshops and tickets have been created for each of the workshops, plus the whole series.

    I can’t see a way to control the stock levels of tickets for the individual workshops if someone buys a ticket for the whole series.

    I read this thread here: https://theeventscalendar.com/support/forums/topic/how-to-handle-event-series-tickets/

    which indicated it was on the drawing board, but I don’t see a way to make this happen. Am I missing something, or is it till not possible?

    Thanks
    Kate

    #1153474
    Nico
    Member

    Hey Kate,

    Thanks foe reaching out to us!

    Unfortunately our plugins do not support recurring events with tickets 🙁

    We are actively working on this feature and it’s actually close to lunch! It was originally intended to be included in the next release coming out next month, but chances are it will be pushed a bit and be included in the release after this one, before the end of the year.

    Until this is out and tested, the behaviour will be funky and not consistent. So I’d recommend breaking events into single instances and add each event tickets with individual stock levels. For the whole series you can create a new product and manage the stock level manually, which I know is not the most practical solution.

    Please let me know about it,
    Best,
    Nico

    #1162127
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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