Main Events calendar blank over HTTPS

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  • #1060698
    wplove
    Participant

    I recently noticed my main events calendar page was not loading:
    https://parkeastsynagogue.org/events-calendar-events/

    Events and other category calendars are displaying fine, however:
    https://parkeastsynagogue.org/events-calendar-events/category/service-times/
    https://parkeastsynagogue.org/events-calendar-events/category/film-society/
    https://parkeastsynagogue.org/events-calendar-event/film-society-screening-of-partner-of-the-enemy/

    In troubleshooting the issue I copied the site into a staging area and before I even got to deactivating plugins, etc. I found that the main events calendar was displaying just fine:
    http://937.e41.myftpupload.com/events-calendar-events/
    The staging site is an identical copy of the live site.
    The difference, I believe, is that one page is https and the other is http. Is this a known bug and is there a way to resolve this issue?
    The whole site is run over SSL.

    Thanks for your help.

    #1060700
    wplove
    Participant

    Sigh. I activated a default theme on the live site just to test and the main events calendar displayed fine. I must be a theme conflict of some sort, perhaps related to the https issue cited above-my custom theme displays the calendar fine in the http:// staging area.

    #1060733
    Geoff B.
    Member

    Good afternoon WPlove,

    We are sorry to hear about the blank page issue.
    Thanks for reaching out to us we will gladly guide you go through pinpointing the culprit.

    As a starting point, could you please provide us with your current system information in a private reply please ?

    Also, can you tell me if there is a folder called /tribe-events/ in your WordPress theme ?

    Many thanks and hang in there!

    Have a good weekend,

    Geoff B.

     

    #1060780
    wplove
    Participant

    I did my due diligence on the live site and started by disabling all plugins except for the The Events Calendar plugins. Voila, the missing calendar appeared. I actually ended up reactivating all the other plugins and the calendar still worked. So I guess it wasn’t either a theme OR a plugin conflict, but maybe just some weird caching thing that needed to be reset by disabling and then reenabling some plugins. At any rate, the problem is solved. Thanks for getting back to me so quickly and for your offer to help. Apologies for contacting you before I took all the appropriate steps.

    #1060825
    Geoff B.
    Member

    Good evening WPlove,

    Wow! Congratulations on fixing everything. Good job!

    Don’t apologize, this is what we are here for.
    The important part is that all is now well.

    As a side note, I believe your assumption on the cause of the issue is accurate.

    You are always welcome to come back to our forums if anything else arises.

    Best regards,

    Geoff B.

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