Logged out can buy tickets

[Kamran Khanalvi]

Hi,

1) How do I make my event so that anyone can purchase tickets? Not just logged in users?

https://sincebeingsingle.com/events/under-30s-sikh-professional-speed-date-mingle/

2) Where do I change the redirect, as currently when you click add to cart, it goes to a webpage that no longer exists.

Thanks,
Kam

[Geoff B.]

Hello again Kam!

1) How do I make my event so that anyone can purchase tickets? Not just logged in users?

This will depend on your setup (I am still unsure what your system information is for now).

The good news is that normally, users that are logged out should be able to purchase tickets by default.
So we will have to find out what is preventing the default behaviour from happening (EDD setup, completing the moving to Event Tickets Plus procedure, theme, etc…)

2) Where do I change the redirect, as currently when you click add to cart, it goes to a webpage that no longer exists.

This is normally determined in Downloads > Settings > General

Let me know if that helps.

Have a great day!

Geoff B.

 

[Kamran Khanalvi]

Hi Geoff,

“This is normally determined in Downloads > Settings > General”

There is no setting on this page.

Here is a link to the page. Try clicking the Add to cart button. You see that it goes to a page that no longer exists.

https://sincebeingsingle.com/events/under-30s-sikh-professional-speed-date-mingle-15-aug-16/

I have also shared an image of my Downloads > Settings > General page.

Kam

[Geoff B.]

Dear Kam,

Thank you for writing back.

To move forward, I would really benefit from you sharing your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

To your point, with EDD, the way to change what page is used as a checkout page can be seen in the following screenshot

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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