Location

[Cindy]

Hello – I’m using Avada. On the bar that shows the name of the event, date and location it always shows United States. I would like it to show the city and state. I’ve looked for an option in settings and in the editing of events.

Thanks!

Cindy

[Geoff B.]

Good evening Cindy and welcome back!

I would love to help you with this topic.

As a side note, I am noticing that you are a few versions behind on the Events Calendar Pro.
I would recommend updating it to 4.3.3 (our latest version). Non-matching versions can create issues.

 

As for displaying the city and state from the list view, you should be able to do that using a template override. Avada already has several in place (for example, showing the country is not a built-in feature).

You might want to read our Themer’s guide to get a sense of how that works.

Basically, you will need to tweak the file found at /wp-content/themes/Avada/tribe-events/list/single-event.php (ideally in your theme child).

Let me know if that helps.

Have a great day!

Geoff B.

[Cindy]

Hi Geoff –

Thanks for the note on the update. I have taken care of that. 🙂

The problem with using the theme guide is that it seems to get overridden at times by Avada. I looked but when I could not see a solution I reached out to them.

Working with them we figured out the issue is how the data flows into TEC from the CSV file. I’m adding the city/state under Venue when I import but it is not flowing into the correct section. This is not something they can help me with so they sent me back to TEC. I’m getting ready to import several hundred events and it would be very painful to have to re-do everything manually so I’m hoping you can figure out a solution for me.

Here is a link to a Google doc so you can see the notes and screen shots: https://docs.google.com/document/d/1EUhWL12mQthxOVFl168_E9V3FGyjIq0R86m4_G8H-CY/edit?usp=sharing

Kind regards,

Cindy

[Geoff B.]

Good evening Cindy,

Thank you for writing back and kudos for finding the cause of the issue.

If you have not already, I would recommend reading the following about CSV imports:

1. https://theeventscalendar.com/knowledgebase/importing-data-from-a-csv-file/
2. https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/

As you can see, the CSV imports should work (even with large numbers), but there are a couple of caveats.

1. You need to follow exactly the format required
2. You need to import venues first (before events) for the mass import to work properly.

In doubt, could you share a sample CSV file or two ?

Hang in there,

Best regards,

Geoff B.

[Cindy]

Hi Geoff,

Thank-you for the links. I have read them and had all the correct labels. The City importing is still an issue.

Here is a link to my Google sheet with a few test entries: https://docs.google.com/spreadsheets/d/1zNo6SFs6_cUTbHcy6FYi_yNja98z13Slrdo94Mv9B78/edit?usp=sharing

Here is a link to a Google doc so you can see what how it is mapped and how it comes over https://docs.google.com/document/d/1bWfex_db_vMaOUwZ30tv9vHcEYQ2Hd6B3QkI-AK4PTA/edit?usp=sharing

And this is the link to see it in the frontend: http://footstepsofwisdom.com/events/?action=tribe_list&tribe_paged=1&tribe_event_display=list

See Test 1 and Test 2

So where am I’m going wrong with this mapping?

Thanks,

Cindy

[Geoff B.]

Good evening Cindy,

Thank you for the files and screenshots.

I believe the issue is that you are trying to import venues at the same time as Events.

What you need to do is to first import all of your venues using this model http://theeventscalendar.com/content/uploads/2014/09/test-data-venues11.csv

It is important that venues have names and these are the same names used when importing events (under Venue name).

Have a good weekend,

Geoff B.

[Cindy]

No Geoff – I’m not doing it at the same time. I do Venues, Organizers and
then events. Did you test the process with my data?

[Cindy]

Also, I don’t need the venue name, address, etc.. All I’m looking at importing is the City and State. And I don’t care about Google maps. The goal it to let people see the basic info and then click on Discover More, which takes them to the actual event site. They can get all the details there.

Happy Holidays!

[Geoff B.]

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[Cindy]

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[Geoff B.]

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[Cindy]

Hi Geoff,

I fixed the date settings. Not sure how that got changed since I’ve been doing this for about 2 years. Thank-you for pointing that out.

Back to the location: YES. I AM importing EACH section separately. I make a separate sheet of the master one.

I.E. From Master Event one I copy /paste the venue info. Make a new sheet. Then create a CSV file to upload. Repeat process with Organizers. Then I make a 3rd file of the Master Events one.

Then I go into the import tool and upload Venue file…a file that only has venue info. Then I do the same for the Organizers. Finally, I import the Master Event one.

Did you try this from my example file? I didn’t see anything entered.

Can you please get back to me today? I’ve been trying to get this resolved since 12/16. I have 600 events to pull in.

Thanks,
Cindy

[Cindy]

Actually, did you try this from my example INTO my website? Doing that might create the same issue that I’m getting.
Thanks

[Cindy]

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[Geoff B.]

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