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- This topic has 2 replies, 2 voices, and was last updated 7 years, 2 months ago by Support Droid.
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January 18, 2017 at 4:27 am #1220186IvaGuest
Hello, we are using your Events Calender Pro plugin, but have the following problems:
1. The events in a list view are not chronologically ordered by clicking on “next” / “previous”.
2. When we want to change from month to list view, the events from the list are not properly presented:
– They are showed only for one week instead for the whole month (we have set also 12 events for page and are presented only 5)
– By clicking on “next” or “previuos” the events listed are also from other months.For example: ist showed the week from 1. November till 16th of November, but are coming events also from december.
Could you tell us some suggestions to cope with these problems?
Thanks in advance for your help.
January 18, 2017 at 4:31 pm #1220608CarolineMemberHi there!
Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you at one of the following locations:
- If you’re using one or more of our free plugins such as The Events Calendar and Event Tickets, you can request assistance on the WordPress.org support forum for the affected product.
- If you’re a current license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.
If you can, please take the time to confirm in your post that you’ve run through our conflict testing steps prior to contacting us–this will save us a step and help us to get your issue resolved that much quicker! 🙂
Thanks again, and we’ll see you in the forums!
February 9, 2017 at 8:35 am #1232117Support DroidKeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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