link to eventbrite not showing-up

[Ronald]

We have updated to the latest version of tribe+ eventbrite (4.4) The import works fine but on the individual event pages no link to buy tickets is showing up. Visitors are not able to link to eventbrite and buy tickets.

Many thanks for your help

[mhanz]

This is possibly related to the same issue I am having. Is your event marked as private in Eventbrite? If so, the plugin will not display the tickets. There’s a few other posts around also.

Why does plugin not work for private events yet iFrame widget does?

[Ronald]

Thanks Mhanz, though…

I read about this before posting this and I just double checked it in case. All are set to public and are listed when searched for on eventbrite (incognito) ‘jayne emerson’

[Hunter]

Hi Ronald,

Sorry to see you’re not able to get the Eventbrite ticket section displaying on your events. I checked on a test event I created recently but I’m not experiencing the same behavior as you. Please see the screenshot below of my test event:

I see you checked ‘Yes’ to reverting back to the default WordPress theme and deactivating all plugins other than ours as instructed in the Testing for conflicts guide, but can you please confirm this?

If so, it might be best you set up a fresh WordPress installation where you can fully troubleshoot the issue. Make sure you have only the default WordPress theme and The Events Calendar installed and activated on the test site. Please review our Using One License for Live and Dev Sites and Moving Your License Keys tutorials for more information.

Please keep me updated and have a pleasant rest of your day. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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