Limit Still Reached after Upgrading

[Heather Presley]

I just upgraded my license to 200 imports, but when trying to do more, I still get the “The daily limit of 100 import requests to the Event Aggregator service has been reached. Please try again later.” error. How long does it take to recognize the upgraded license?

[Jaime Marchwinski]

Hi Heather,

It looks like your license has been updated from my end.  Can you check again and let me know what you’re seeing.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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