Limit RSVP per email address

[Nancy Hernandez]

I already use a snippet in my functions.php child file to limit the amount of RSVP per event to two. But attendees are circumventing this by just RSVPing again for another two. Is there a way for the system to stop this with an error message which reads: “Notice: You’ve already RSVP’d for this event.” This would be based on the fact that they’ve used the same email, is this possible?

[Jennifer]

Hi Nancy!

There is not currently a way to prevent users from coming back and registering again. This would require a code customization to get set up.

We are limited in the amount of support that we can provide for customizations, but<span style=”font-size: 0.875rem;”> we’d love to help point you in the right direction.</span>

I’d recommend starting off by taking a look at our Themer’s Guide, which can show you which templates can be edited and copied in order to attempt the results that you are looking for. The template for the RSVP form can be found at wp-content/plugins/event-tickets/src/views/tickets/rsvp.php.

If you’d prefer not to tackle this customization on your own, we may be able to assist you further. What I can do is flag this with the team and – although we can’t make any promises – if we have time and space to come back and help, we’ll be happy to do so.

In the meantime, if there is any more information you can share (including mocks) that will help us to better understand what you are seeking, feel free to add them to this ticket. Please let us know if you’d like to go this route so that you can be added to the customization queue.

If you urgently need help with this, however, you may instead wish to consider working with a suitably skilled developer or designer who can offer the additional level of support you require.

Thanks,

Jennifer

[Nancy Hernandez]

I appreciate your reply, thanks.

[Jennifer]

No problem! Would you like me to go ahead and add you to this queue?

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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