License Key won't save

[restoreoregon]

I keep getting messages that I need a valid license key, I sign in and copy it, paste it into Events Tickets Plus, click Save and it’s gone as soon as I leave the page.

Our site is built on Woo Canvas (newest version) with WooCommerce/Stripe and Events Calendar Pro/Events Tickets Plus

Any help is appreciated.

[Hunter]

Hello and welcome back 🙂

Sorry to hear about the license key troubles. If you haven’t already, please run through our Testing for conflicts article to see if you have a potential theme and/or plugin conflict in play.

One other recommendation I have would be to try entering the license key, click out of the license key box, hit save and wait a few seconds before navigating to a new page. Return to the license key page and see if it sticks. If either option doesn’t work, let me know and we’ll continue troubleshooting.

Thanks for posting to the forums and I look forward to resolving this issue. Have a good week!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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