License key issue

[Brigitte]

I have the same issue. I have a valid license (just purchased November 2018), but Events Calendar Pro keeps telling me that it is out of date.

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PLEASE LEAVE FOR SUPPORT
Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/license-key-issue-8/

[Geoff B.]

Good evening Brigitte and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about that issue.
I would love to help you with this topic.

Just as I recommended in the other thread:

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

The message you are getting is typically produced when the license key for the Events Calendar Pro is entered in the spot meant for Event Aggregator.

As long as the Events Calendar Pro add-on has been downloaded, installed and activated, it should have its own license key spot.

Could you please share a screenshot of your Events -> Settings -> Licenses screen via a private reply ?

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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