License Key Invalid

[Christy Stott]

Why are we getting that error even though we have added the right key which actually came from the receipt. We have also updated the plugin for the latest version.

Pls include this email [email protected] when you reply to this ticket.

This is the error we’re getting when activating the license.
There is a new version of Event Aggregator available but your license key is invalid. You may need to download and manually install the new version. You can check the status of your licenses and download plugins by logging in to your account on theeventscalendar.com. View what’s new with version 1.0.

[Geoff B.]

Good evening Christy and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the error message you are getting.
I would love to help you with this topic.

I believe what is going on is that you are inputting the the Events Calendar Pro’s license key in the spot reserved for our Events Aggregator service.

This can happen if you have forgotten to download the Events Calendar Pro plugin and activate it.
You can read about that here: http://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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