License Key Invalid

[James]

I purchased the events calendar pro and am getting an error when I plug it in to the website.

I have attached a screenshot. What should I do?

Thanks for your help!!

[Geoff B.]

Good evening James and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

Based on your system information, I believe the issue is that you have not downloaded and installed the Events Calendar Pro. This add-on will extend (not replace) the Events Calendar.

I would recommend going through the following guide: http://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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