License and plug in

[Joanne Rogers]

Hi,

I have just purchased the package, the license keys expire, if this just for updates or to use the plug in full stop?

Thanks

[Courtney]

Hi there!

Thanks so much for getting in touch! I’m afraid that we’re not equipped to provide technical support for current plugin users here in our pre-sales forum. We’d be more than happy to assist you though.

Please log in to your account and submit a post to the appropriate forum for the affected product. Please include your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/ so we can better help you.

Plugins such as Events Calendar Pro will continue to work but will not receive updates or have access to support. The exception to this is Event Aggregator, where the process involves accessing our server to handle imports. This will no longer work, nor will you have access to support.

Thanks again, and we’ll see you in the forums!
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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