licence key doesnt work

[Tal]

Hi

I put my licence key in the field to update the plugin, but altough it gives me an ok
it disapears after the next save.
thats why i cant update the plugin
please help
mirit

[George]

Hey Tal!

Really sorry to hear about this issue on your site – I’m wondering, if you follow the steps outlined here and then try saving the Key after each step, does anything improve? → https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

Let us know!

If that doesn’t help at all, then your best bet may be to just manually update the plugins; you can get updated versions of your Premium add-ons by going to http://theeventscalendar.com/my-account/downloads, and can get the most recent version of The Events Calendar by going to http://wordpress.org/plugins/the-events-calendar

– George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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