licence key

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1565818
    salsafever-enschede
    Participant

    I just signed up for a premium account but the licence key doesn’t work

    #1565821

    Hi Shervin,

    Welcome and thanks so much for reaching out!

    It may take a few minutes for your license key to activate.  Try again in a bit and see if things do begin to work.

    In addition, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Let me know if you have any other questions in the meantime!

     

    Thanks,

    Jaime

    #1565825
    salsafever-enschede
    Participant

    Hallo,

    How long does this key takes to activate?

    I’ve activated sharing system info.

    Hopende u hiermee voldoende te hebben geïnformeerd.

    Voor meer vragen voel vrij om ons te bellen of mailen.
    Vriendelijke groet,

    logobbb
    SalsaFever Enschede
    M: 06 25131564
    E: [email protected]>@SalsaFever-Enschede.nl
    Facebook :SalsafeverEnschede https://www.facebook.com/SalsafeverEnschede

    #1565828
    salsafever-enschede
    Participant

    How long does it take? And what should I do with the files that needs to be download?

    #1565829

    Hi Shervin,

    It is possible that it takes a few hours to activate.

    I’m not seeing the system information, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    In the meantime, do you have the free Event Tickets on your site?  That is definitely a good place to start.

    Let me know if you have any other questions along the way!

     

    Thanks,

    Jaime

    #1565830
    salsafever-enschede
    Participant

    And does the key need to be filled in the Event Aggregator license key? Because I purchased Event Ticket plus

    #1565848

    Hi Shervin,

    The key should be entered into the Event Tickets Plus slot, not the Event Aggregator slot.

    After making that adjustment, can you also download the free Event Tickets on your site, since Event Tickets Plus cannot work with Event Tickets.

    Let me know how that goes!

     

    Thanks,

    Jaime

    #1582403
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 8 posts - 1 through 8 (of 8 total)
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