Home › Forums › Ticket Products › Event Tickets Plus › licence key
- This topic has 6 replies, 2 voices, and was last updated 7 years, 9 months ago by
salsafever-enschede.
-
AuthorPosts
-
July 2, 2018 at 6:12 am #1565818
salsafever-enschede
ParticipantI just signed up for a premium account but the licence key doesn’t work
July 2, 2018 at 6:15 am #1565821Jaime Marchwinski
KeymasterHi Shervin,
Welcome and thanks so much for reaching out!
It may take a few minutes for your license key to activate. Try again in a bit and see if things do begin to work.
In addition, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
Let me know if you have any other questions in the meantime!
Thanks,
Jaime
July 2, 2018 at 6:22 am #1565825salsafever-enschede
ParticipantHallo,
How long does this key takes to activate?
I’ve activated sharing system info.
Hopende u hiermee voldoende te hebben geïnformeerd.
Voor meer vragen voel vrij om ons te bellen of mailen.
Vriendelijke groet,logobbb
SalsaFever Enschede
M: 06 25131564
E: [email protected]>@SalsaFever-Enschede.nl
Facebook :SalsafeverEnschede https://www.facebook.com/SalsafeverEnschedeJuly 2, 2018 at 6:24 am #1565828salsafever-enschede
ParticipantHow long does it take? And what should I do with the files that needs to be download?
July 2, 2018 at 6:26 am #1565829Jaime Marchwinski
KeymasterHi Shervin,
It is possible that it takes a few hours to activate.
I’m not seeing the system information, could you please provide us with your complete system information in a private reply using the instructions found in the following link?
https://theeventscalendar.com/knowledgebase/sharing-sys-info/
In the meantime, do you have the free Event Tickets on your site? That is definitely a good place to start.
Let me know if you have any other questions along the way!
Thanks,
Jaime
July 2, 2018 at 6:27 am #1565830salsafever-enschede
ParticipantAnd does the key need to be filled in the Event Aggregator license key? Because I purchased Event Ticket plus
July 2, 2018 at 6:49 am #1565848Jaime Marchwinski
KeymasterHi Shervin,
The key should be entered into the Event Tickets Plus slot, not the Event Aggregator slot.
After making that adjustment, can you also download the free Event Tickets on your site, since Event Tickets Plus cannot work with Event Tickets.
Let me know how that goes!
Thanks,
Jaime
July 24, 2018 at 9:35 am #1582403Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
AuthorPosts
- The topic ‘licence key’ is closed to new replies.
