Keep having a duplicate event

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  • Author
    Posts
  • #1365965
    jeremiah.brinkley
    Participant

    I have this one event that wont go away. I have reimported, even deleted manually but it keeps coming back after my event aggravator runs. It is also duplicating the event on the correct date and not overwriting the file. It is weird because it is only one event. It is not on the calendar that we are pulling from so I have no idea what to do.

    #1365972
    jeremiah.brinkley
    Participant

    here is a screen shot of what I am talking about

    #1366542
    Victor
    Member

    Hi Jeremiah!

    Thanks for getting in touch with us! Let me help you troubleshoot that issue.

    First, could you please share with us the source file/URL from where you are importing events from?

    Also, when coming back please share with us your system information by following this guide > https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    We’ll try to run some tests on our end to see if we can spot the problem.

    Thanks,
    Victor

    #1380577
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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