Just bought events calendar PRO and it is inactive

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  • Author
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  • #1235441
    Othniel
    Participant

    I just bought the events calendar PRO, and when I go to license to activate this pops up:

    There is a new version of Event Aggregator available but your license key is invalid.

    The events calendar plugin is updated.. what is going on? If this does not work, can I please get a refund?

    Email: [email protected]
    phone: 515-357-3006

    I need assistance with this please.

    #1236267
    Geoff B.
    Member

    Good afternoon Othniel and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the confusion surrounding our the Events Calendar Pro add-on.
    I would love to help you with this topic.

    What is going on is that you actually need to download and activate our Pro add-on plugin first.
    The following article should walk you through it: https://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

    Let me know how that goes.

    Best regards,
    Geoff B.

    #1251814
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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