Issue with Reoccuring Events in Monthly View

[Ashley]

See our site in development: http://972.bbf.myftpupload.com/events/

– On Feb 4th, compare the reocurring event “crochet Thursday” to “open crafting.” When you click “crochet” it takes you to the event description, which we like. On “open craft”, it takes you to a listing of all the “open craft” event.
– The “find out more” link is broken on the “open craft” > all page as well.
– These issues seem to appear anytime a reocurring event ends a given day’s listing.

We did all current theme and plugin updates and no luck. Seems like a bug.

Can you advise ASAP? We plan to go live shortly.

[Nico]

Hi Ashley,

Thanks for reaching out to us, and sorry to hear about this issue. I’ll try to help you out getting this right…

I could see the issue in your site: accessing all instances (but the last) of the “Open Craft” event results in a redirect to the ‘/all/’ listing of that event. Searching the backlog I found a bug that sounds like this one.

What’s the setting for Timezone Mode (WP-Admin > Event > Settings > General > Timezone)? If you are using ‘Use the sitewide…’, Can you try to switch to ‘Use the local..’?

Also it would be great if you could share your system information with me so I can check if everything looks right on that end.

Please let me know about the follow-up questions,
Best,
Nico

[Ashley]

The timezone changed to ‘Use the local..’ fixed the issue!

Thanks!

[Nico]

Hey Ashley,

Glad to hear the timezone workaround worked for you 🙂

The bug that’s creating this issue is logged and will be fixed in the future.

I’ll go ahead and close out this thread, but if you need help with anything else please don’t hesitate to create a new one and we will be happy to assist you.

Best,
Nico

[Leah]

Hello,

Thank you for reporting this issue. We weren’t able to get a fix for it into our upcoming release (4.1). However, please know that the problem is still on our radar and is ticketed within our system to be addressed in a future maintenance release. We’ll do our best to keep you posted when we are able to get a solution in place. Thank you for your patience while we improve and expand our plugins.

Best,
Leah

[Geoff]

Hi Ashley,

I just wanted to follow up here to let you know that this should be fixed in the latest versions of the plugins:

• The Events Calendar 4.1.0.1
• Events Calendar PRO 4.1

A few of us here on the team tested this out using the latest versions and all appears to be working smoothly. Please do hit us with a new thread if this continues to be an issue for you and we’d definitely be happy to look back into it to see what’s up.

In the meantime, thanks for your patience here and for letting us fix this with you!

Geoff

[Author]

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