Issue with grid view when changing window sizes

[Rick Quatrone]

When you shrink the screen on a desktop to see how the site looks at different screen sizes the grid view does change or part of the home page thinks it still in a desktop or mobile view. However, if you refresh the page in current screen size that looks funky it renders properly. What could be causing this issue? And how can we fix it?

I have attached photos bellow

[Geoff B.]

Good evening Rick and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the display not being fully responsive.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, can you confirm if you have embedded the photo view on the home page using a shortcode ?

Hang in there!

Best regards,

Geoff B.

[Rick Quatrone]

Yes I have embeded the calendar using short code. [tribe_events view=”photo” tribe-bar=”false”] Bellow is my system information

[Rick Quatrone]

This reply is private.

[Geoff B.]

This reply is private.

[Rick Quatrone]

Hi Geoff,

We ran though the conflicts procedure and believed it was the theme that was causing the issue. We contacted the theme developer and in their research they discovered this:

“ok, I found the issue and it has to do with the events script that is causing the error: https://github.com/cowboy/jquery-resize/issues/1

The script they are using conflicts with other scripts using the event “resize” which is pretty standard. As there script has documented issues and is from 2011 I posted on there forums asking them to update the script with the fix noted in the above link or with a new script.

So now we wait to see if there support responds and is willing to fix there script. Otherwise you would need to use a child theme to remove features in the theme that depend on being able to use the event resize. This would basically be so backwards I wouldn’t recommend it so hopfully we will get a quick response from mondern tribe.

As a note this only effects the use of the shortcode on your home page

[tribe_events view=”photo” tribe-bar=”false”]

Ben”

So it is really something on the events calendar end that needs to be fixed

Hopefully, we can get a quick fix on this

[Geoff B.]

Good evening Rick,

Thank you for your answer.

I will need to run this by our Dev to see what they suggest.

Let me follow up on this for you.

Thank you for your patience.

Best regards,

Geoff B.

[Geoff B.]

Good afternoon Rick,

As promised, I have followed-up with Dev on this.

We now have a bug ticket for this. Thank you for bringing it to our attention.

Unfortunately, I cannot commit to a release date at this point.
But stay tuned, you will be contacted when the fix is released.

In the meantime, have you considered trying the solution proposed in the link you have sent me ?

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[George]

Hello!

I wanted to share the news that we released a Maintenance Release today that includes an updated version of Isotope.

You should be able to see this update in your wp-admin Updates page. You can learn more about the release here: https://theeventscalendar.com/maintenance-release-events-calendar-4-4-2-event-tickets-4-4-2-premium-add-ons/

Cheers!
George

[Author]

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