Issue with Add to cart 404

[bob]

Hi

We’re struggling to solve the issue of a 404 error occurring when ‘add to cart’ from Event Tickets Plus – choose tickets, ‘add to cart’ just delivers a 404

You can add to cart fine if done directly with woocommerce, just not the Event page

Thoughts would be welcomed.

[Geoff B.]

Good afternoon Michael and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the 404 page creeping up on your site. Yikes!
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, could you please send me a copy of the latest version of your WordPress theme / child theme via a link to a .zip file link (stored Dropbox or Google Drive) so that I can run some tests on my end ? I recommend a private reply for that purpose.

Please ensure you are using the latest files as found on your actual website.
This way I will get access to any updates or customizations you might have made.

Finally, I am noticing some odd messages in the Google Chrome Developper tools’ console when viewing http://www.manchesterbikeshow.com/event/manchester-bike-show-2018/

You might want to take a look at that.

Hang in there!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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