- This topic has 10 replies, 3 voices, and was last updated 10 years, 2 months ago by
.
-
Posts
-
In Event listing while I search event with date of 2016 year , It searches data of 2017 year. Also it is showing upcoming events in Month and Photo view, But in Map view it is not showing that event.
Please have a look with attached screenshot for reference.
Our site is accessible only for logged in users. So please let us know if you need login details to check in detail.
Screenshot Link : http://imgur.com/zqvQvQ1
Welcome to the forums, Maximiliano!
Sorry to hear about the issue. Would you mind running through our Testing for conflicts article? I just want to make sure you don’t have a theme and/or plugin conflict going on before testing the issue out on my local test environment.
Let me know how it goes and we’ll continue from there if we need to. Have a good rest of the week!
Hello and thanks for the response.
I removed the admin login credentials provided by you in your private reply above. We are unfortunately unable to log into customer sites for any reason, so please refrain from sending over credentials in the future.
I also checked the link provided but it appears you are currently in maintenance mode. I notice in your system information that you are running versions 4.0 for both The Events Calendar and Events Calendar PRO. Would you try updating to the latest versions and see if the problem still occurs?
You should see update notices in your WP-admin dashboard. If not, you can download the latest version The Events Calendar here and Events Calendar Pro by visiting your downloads page when logged into theeventscalendar.com.
Thanks again for keeping me updated on the status of your issue and I look forward to getting this resolved with you. Have a good weekend 🙂
Hi,
I am facing still same issue even after plugin update.
You can check here : http://www.indoorskydiving.world/events
It is finding always events of 2017 and also showing in upcoming, But I have already set events in 2016 which are missing in list of upcoming and in result of search.
Please do needful.
Hey Maximiliano,
Sorry to hear you’re still having troubles. Would you mind sharing a screenshot of your “Time & Date” settings when viewing the “Edit Event” screen of an event you’re experiencing the issue with? (see screenshot below)
Sure , Please check screenshot here :
Thanks for sharing the screenshot.
Unfortunately I’m unable to recreate the issue you’re experiencing. From the looks of everything you’ve sent over (links and screenshots) – it appears to be a theme and/or plugin conflict. I also noticed a Google Adsense script when viewing your source code – so there may be some conflict there as well.
I wish there was more I could do but as previously mentioned, I’m unable to recreate the issue and there are not bugs logged relevant to the issues you’re experiencing, both with the event search and map not displaying properly. I recommend checking our Testing for conflicts article one more time just to make sure you’ve completely eliminated the possibility of a theme and/or plugin conflict.
Thanks for understanding and best of luck narrowing down the contributing factor(s). Keep me updated on your progress and have a good week!
Hello,
Thanks for respond.
Did you check upcoming event list? that is also displaying all events of 2017. Can you help me that why it is skipping all events of 2016?
I am taking about this page : http://www.indoorskydiving.world/events/
Please do needful.
Hello and thanks for the update,
I followed the link provided and there are obviously conflicts going on from either your theme and/or plugins. These types of issues unfortunately extend beyond the support we are able to provide through the support forums.
As previously recommended, try reading through our Testing for conflicts article.
Sorry I’m not able to provide more assistance and I wish you the best of luck addressing the issue. Have a great week!
- The topic ‘Issue in Event Search’ is closed to new replies.