Is it possible to get a refund?

[Vins Falguires]

Hi,
I am really sorry but I have tried to work on the pluggin all day and I am not able to customize it as I want. I don’t have enought knowledge to customize the native files, and it is taking me too much time.
Would it be possible to get a refund?

Many thanks

[Courtney]

Hello Vins

I’m sorry you are having that experience. Have you found our Themer’s Guide?

Are there any customization requests that you have?

If you are ready to move on to a refund, please submit a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Let me know if there’s anything else I can do to help you.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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