Invalid license key

[matthieu tallard]

Hi there,

I just bough the premium event calendar and the license key is not working.
Can you help me out please.

I am using wordpress with Elementor pro

Thank you

[Courtney]

Hi Mathieu

Can you share your System Info https://theeventscalendar.com/knowledgebase/sharing-sys-info/? This will help us better determine what might be happening on your site.

Sorry for the confusion.  You should’ve received an email containing a link to download Events Calendar Pro and the license key. Did you do this?

Can you go to My Account » Downloads and download the Events Calendar Pro plugin.  You’ll need to keep the free The Events Calendar plugin active as well.

Then get your license key, and go to Events » Settings » Licenses to enter it.
Let me know if this works now.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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