Invalid License

[Jeff Fulton]

I purchased a multisite license for Events Calendar Pro. When I go to install, it says the license key is invalid.

[Geoff B.]

Good afternoon and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the license key issues you ran into.
I would love to help you with this topic.

What is going on is that before you can input the Events Calendar Pro’s license key, you need to first download, install and activate the Events Calendar Pro add-on (on top of the Events Calendar).

This will create an additional license key tab for the Events Calendar Pro.

You might want to follow along this guide to make this a walk in the park: http://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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