Internal error with upgrade today

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  • Author
    Posts
  • #1292354
    orionblu
    Participant

    Hello, unfortunately I’ve upgraded your plugins and I get an internal error. I’ve tried renaming the Event Calendar directory and that’s the only way the site comes back up. Event Tickets and Tickets Plus are both active.

    #1292694
    Victor
    Member

    Hi @orionblu!

    I’m sorry you are experiencing this issue 🙁 Let me help you troubleshoot that.

    It seems your plugin update could have been corrupted somehow, so as a first step, could you please try a manual update by following the steps here > https://theeventscalendar.com/knowledgebase/manual-updates/ ?

    Let me know how that goes.

    Best,
    Victor

    #1302964
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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