Installing current license on new site

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  • #1017020
    J. My
    Participant

    Hi there
    I purchased a 3-website license for Events Calendar PRO last night and only used one. I just created a new site today and need to install it, but cannot find a way to install PRO without going through a new purchase. Please help, I am under a deadline of midnight tonight to get our tickets up and running!

    Here is license key:
    Here is new site: http://www.fingerlakesgrassroots.org
    Thank you
    Julie Amani

    • This topic was modified 10 years, 6 months ago by J. My.
    • This topic was modified 10 years, 6 months ago by Brian.
    #1017088
    Brian
    Member

    Hi Julie,

    Thanks for purchasing Pro I can help out.

    If you like to add Pro to another site you can download the latest version from your account here on theeventscalendar.com

    You can then follow this guide to manually update and skip the parts about replacing an existing plugin:

    Manual Updates

    Also, please do not include your license key in public posts. We have a record of it and you do not need to provide it.

    Let me know how that works out.

    Thanks

    #1017121
    J. My
    Participant

    Thanks Brian. Turns out I just had to zip the download back up as my computer unzipped it upon download!

    #1017218
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

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