Installed comet cache and not countdown clock never displays correct time

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  • #1193864
    Bryon
    Participant

    recently we installed comet cache plugin. But now the widget countdown timer is always wrong. the only time it displays the correct time is if you refresh the page. So when you first land on the page it doesnt show correct time.

    #1194311
    Hunter
    Moderator

    Hey Bryon,

    Welcome back and sorry to hear you’re having issues. We’re pretty limited on supporting conflicts with other plugins (see What support is provided for license holders?), but the best way to address this would be to identify the .css and .js files being affected by the caching plugin and exclude those from being served as cached content.

    You might want to contact the plugin author to see if they have any ideas for you too. I haven’t personally worked with this plugin, but the route I mentioned should work. Best of luck and if you end up needing a little more assistance, please review our list of customizers. It would also be appreciated if you could share your resolution once you come up with it for other users to refer to if they have a similar issue.

    Thank you for choosing PRO and have a good evening. Cheers!

    #1203958
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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