Installation Problems

[Madison]

I purchased the Facebook events plugin and downloaded the zip. Nothing opened with this zip and when I went to the settings menu to install, there is no field to enter license key in? How do I get this feature installed?

[Madison]

I would like a refund.

[Brian]

Hi,

Sorry for the issues you are having.

Did you follow this guide to setting up Facebook Events:

https://theeventscalendar.com/knowledgebase/new-user-primer-facebook-events/

Otherwise, to request a refund please follow our policy outlined here:

https://theeventscalendar.com/knowledgebase/refund-policy/

And we can take care of it. Thanks

[Madison]

The link to the guide for setting up Facebook Events was broken. Can you please send another link….

[Brian]

Hi Please try again we are having issues with the website and that link should be working now.

Thanks

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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