Installation and Configuration Instructions

[gdognight]

Good morning,

I need a bit of help trying to figure out how to install and configure this please. I have WooComerce installed and need to create an event/ticket that will allow the customer to first pick a date they would like to attend and then the following sub costs

Adults – $10.50
Children (4-12) – $8.50
Kama’aina/Military – $9.75
Hawaii Resident Student – $7.00
Group Tours (25 or more) – $9.00
Children under 4 are free when accompanied by an adult.

Next would be how many people for each of the above would they like to purchase. Cant seem to find an instruction guide that dosent take me around in a circle.

I have installed events and then events ticket plus.

If you need access to the wordpress install please let me know.

Thank you and happy thanksgiving.

[Courtney]

Hey there Gary

https://theeventscalendar.com/knowledgebase/making-tickets/ might be a helpful place to start. Each of your different rates would be a ticket within a single event. It will ask you for the capacity, meaning max number of tickets for that type.

Does this help clear things up?

Is there anything else I can help you with?

Thanks
Courtney 🙂

[gdognight]

Thanks

[gdognight]

Last Piece of the puzzle is how do they pick the date and time they would like to attend? We are doing tours so its everyday but we need to have them pick a day and time of the tour?

Thanks!

[Courtney]

For that, I would recommend either making different events for each time with a single ticket per event or making 1 event with multiple tickets reflecting the time slots on the ticket.

I hope that helps.

Thanks
Courtney 🙂

[gdognight]

Hi Courtney I don’t think that will work for my client and may need a
refund. Will let you know.

[Courtney]

Hey Gary

I’m sorry about that. I do hope we can work this out together.

We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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