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Posts
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Hi
Have just purchased the plug in and had major issues in installing via WooCommerce for WordPress, for some reason as it seems reasonably straight forward.
I understand you need the events calendar plug in in order to then sell tickets via the event tickets plus plug in.
That said it is not appearing in my wordpress previews when creating an event
nor is the event calendar coming up in the meta box in the MENU section of the wordpress backend editor.We spent a few hours yesterday on this and its not resolved and now quite frustrating!
I did not want to use eventbrite and my old developer said to use your plugin as he has used it more than 10 times with success.Time is of the essence and i really need your support.
Thanks
BenjaminGood afternoon Benjamin and welcome to the Events Calendar support forums!
We are sorry to hear about the frustrating experience you have had so far.
Hopefully, we can help turn this around in the timeliest way possible.But just to set expectations, this might require a bit of back and forth to identify what the cause of the issue is.
Thank you for your patience and understanding.
Have just purchased the plug in and had major issues in installing via WooCommerce for WordPress
This can actually part of the explanation. Can you please provide more details on the type of problems you have had with installing WooCommerce ?
I understand you need the events calendar plug in in order to then sell tickets via the event tickets plus plug in.
That is absolutely right.
That said it is not appearing in my wordpress previews when creating an event
nor is the event calendar coming up in the meta box in the MENU section of the wordpress backend editor.In order to provide you with the proper troubleshooting steps, I would require your system information.
Can you please provide it in a private reply ?That being said, more specifically about your questions:
- If I understand what you are saying, you are able to create a ticket in an event, but you are not seeing the said ticket when you look at the single event details. Can you confirm ?
- The Events Calendar link does not get added by default to the WordPress menu.
The good news is that you should be able to add it via Appearance -> Menu
We are looking forward to hear more from you.
Best regards,
Geoff B.
Oops, I forgot the sharing system information link. Sorry about that.
Geoff B.
INSTALL KEYS
–
WORDPRESS VERSION
4.4.1
PHP VERSION
5.4.38
PLUGINS
Advanced Custom Fields: Flexible Content Field version 1.1.1 by Elliot Condon(http://www.elliotcondon.com/)
Advanced Custom Fields: Gallery Field version 1.1.1 by Elliot Condon(http://www.elliotcondon.com/)
Advanced Custom Fields: Repeater Field version 1.1.1 by Elliot Condon(http://www.elliotcondon.com/)
Advanced Custom Fields version 4.4.5 by Elliot Condon(http://www.elliotcondon.com/)
Disable Comments version 1.3.2 by Samir Shah(http://rayofsolaris.net/)
Envato WordPress Toolkit version 1.7.3 by Envato(http://envato.com)
Event Tickets Plus version 4.0.4 by Modern Tribe, Inc.(http://m.tri.be/28)
Event Tickets version 4.0.4 by Modern Tribe, Inc.(http://m.tri.be/28)
Google Analytics Dashboard for WP version 4.9.1.2 by Alin Marcu(https://deconf.com)
Google Sitemap XML version 1.0.0 by Ample Money(http://www.amplemoney.com/)
WPBakery Visual Composer version 4.9 by Michael M – WPBakery.com(http://wpbakery.com)
Limit Login Attempts version 1.7.1 by Johan Eenfeldt(http://devel.kostdoktorn.se)
MailChimp for WordPress Lite version 2.3.14 by ibericode(https://ibericode.com/)
Portfolio Post Type version 0.9.2 by Devin Price(http://www.wptheming.com/)
Slider Revolution version 5.1.5 by ThemePunch(http://themepunch.com)
The Events Calendar version 4.0.5 by Modern Tribe, Inc.(http://m.tri.be/1x)
UpdraftPlus – Backup/Restore version 1.11.20 by UpdraftPlus.Com, DavidAnderson(https://updraftplus.com)
WooCommerce Quantity Increment version 1.0.0 by WooThemes, Bryce Adams(http://woothemes.com/)
WooCommerce Australia Post version 2.3.6 by WooThemes(http://woothemes.com)
WooCommerce version 2.5.0 by WooThemes(http://woothemes.com)
WooThemes Helper version 1.5.9 by WooThemes(http://woothemes.com/)
Yoast SEO version 3.0.7 by Team Yoast(https://yoast.com/)
Clef version 2.3.3 by Clef(https://getclef.com)
NETWORK PLUGINS
–
MU PLUGINS
–
THEME
Kalium – Child Theme
MULTISITE
–
SETTINGS
pue_install_key_event_tickets_plus = 35ec85f6d8b324e51f4c02d1f5729e7328909fe5
dateWithYearFormat = j F Y
dateTimeSeparator = @
datepickerFormat = 3
ticket-enabled-post-types = Array
(
[0] => post
[1] => page
[2] => product
[3] => portfolio
[4] => tribe_events
)
schema-version = 4.0.5
recurring_events_are_hidden = hidden
previous_ecp_versions = Array
(
[0] => 0
)
latest_ecp_version = 4.0.5
last-update-message = 4.0.5
earliest_date = 2016-02-20 20:00:00
latest_date = 2016-02-21 02:00:00
donate-link = 1
postsPerPage = 1
liveFiltersUpdate = 1
showComments =
showEventsInMainLoop =
eventsSlug = events
singleEventSlug = event
multiDayCutoff = 00:00
defaultCurrencySymbol = $
reverseCurrencyPosition =
embedGoogleMaps = 1
embedGoogleMapsZoom = 10
debugEvents =
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
stylesheetOption = tribe
tribeEventsTemplate = default
tribeEnableViews = Array
(
[0] => list
[1] => month
[2] => day
)
viewOption = month
tribeDisableTribeBar = 1
monthEventAmount = 3
enable_month_view_cache =
dateWithoutYearFormat = F j
monthAndYearFormat = F Y
timeRangeSeparator = –
tribeEventsBeforeHTML =
tribeEventsAfterHTML =
WORDPRESS TIMEZONE
Australia/Melbourne
SERVER TIMEZONE
UTC
COMMON LIBRARY DIR
/home/benjami2/public_html/wp-content/plugins/event-tickets/common/src/Tribe
COMMON LIBRARY VERSION
4.0.2
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