Infinite Loop Connect to Eventbrite button

[Jonathan Taylor]

Hi All

So here’s the issue: originally my ‘Connect to Eventbrite’ button was empty both on the staging site and on the live site.

I then added the href via JavaScript:
href=”https://ea.theeventscalendar.com/eventbrite/ff8b3c8944ad37bf000a59bfec8f9daa19ffd190?referral=https%3A%2F%2Fjdrf.org.uk&admin_url=https%3A%2F%2Fjdrf.org.uk%2Fwp-admin%2F&type=new&lang=en-GB&back=settings”

In the href I changed the website address to staging or live accordingly.
This solution seemed to work on the staging site but on the live site, after a successfull connection, when I try to import event from eventbrite in the import section, it asks me to login again. And the same happens in an infinite loop.

What else could I try?

Thanks a lot

[Victor]

Hi Jonathan!

Thanks for getting in touch with us!

We apologize for a bit of delay in getting back to you. We are dealing with a high volume of threads at the moment and we are slowly getting back to normal response times.

From your system information I can see you are using an older version of the Eventbrite Tickets plugin. As a first step, please make sure to update to the latest versions of our plugins.

Remember you can always download our plugins from your downloads page > https://theeventscalendar.com/my-account/downloads/ and even perform a manual update.

Let me know if the update works for you.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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