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You guys are great writers, actually. Unfortunately, I just need my map fixed. This is pointless. You just expended plenty of energy writing a dissertation when you might have just popped in and taken a look. I will figure this out on my own if you are so unwilling to have someone offer a personalized experience that might take all of 15 minutes. Thanks, anyway.
I have disabled Googlemaps API in the theme and inspection found no issues with multiple instances of API. Both versions of Events/Events PRO are 3.9. Broken plugin.
Not that I am expecting you to help at this point, but perhaps you can add it to your logs. I can’t get the main map listing to load at all now even in twenty-twelve.
Hi, This is very early days for me here, I’ve only just purchased your events plugins (Pro, Community & Filter).
My first experiments with events today did this very same thing – no map in the map box. I also found that switching to TwentyFourteen made the map appear.
Within the enqueues in the theme I’m building I have no Google Maps, but I did try commenting out my custom jQuery enqueue. Having done that the maps then appear properly on the event pages. The result at the moment is that jQuery isn’t queued on non-event pages of course, which I need to fix!
I wonder if this is any help to this discussion? Enqueuing jQuery seems to be at the heart of my mapless problem.
NigeAdditional note to my comment above:
Much further investigation and I find a single line of JavaScript in my theme is throwing an error only on events pages. That was it for me – enough to throw the whole events plugin maps off-kilter somehow. Now I have fixed my own error the map shows up fine, even with my jQuery enqueue re-instated. I’m sure this kind of issue is the bane of plugin-development!Maximumedia – not sure if this helps, but I’ve noticed on the example page that you’ve given where your map isn’t working, I get this JavaScript error:
Error: ReferenceError: st_go is not defined
Source File: http://drinkin.beer/event/winterfest_2015/
Line: 1242
Which looks like something to do with the WordPress stats script I think. Could that be killing off your map perhaps?Hey, thanks a ton nigelhayler! Awesome to hear that you were able to figure this out and we really appreciate you coming back to offer up the solution in case other users are faced with the same problem down the road. Cheers man.
Maximumedia: does the context added by nigelhayler help for you at all, or point you in the right direction as to the problem here? We would definitely be interested in hearing if this gets you sorted; if it does, I’ll mark it as the Answer as a way of showing anyone else who bumps up against this problem that there is a proven solution.
My apologies once more for failing to deliver the level of service you’d expect…we work hard everyday to make sure this plugin is a solid piece of code and the community is happy with the support our team delivers, and it’s a serious bummer to see when we’ve not followed through on that front. If the solution above doesn’t help and you do want to take us up on the refund offer, you’re entitled to one so that you can move onto a product you like more. And if you have ideas on how we could better set expectations as to the level of support we can and cannot provide – on the pre-purchase product page or somewhere else – I’d appreciate it, to help spare others your same disappointment.
I have no new insight. I have tried to add additional lines to dequeue the maps function, removed the stats script, jquery, etc. All of the other maps I have work with my theme. So, I will accept a refund if your team is unwilling to help me with actually getting this plugin to work. It is a shame.
Hi there, Noah!
Good question about jQuery. We don’t package our own version of it, but ‘ask’ for the version that ships with WordPress. So, for example, if we’re on WordPress 4.0.1, we would accept the version that comes packaged with that and support as far back as WP 3.9. We accept any version of jQuery that is expected to come packaged in that range.
If you’re still interested in a refund, hit us up at pro [at] tri.be (you can reference this thread) and we’ll get that processed for you.
I’m really sorry you’ve bumped into this theme conflict and we’ve been unable to support it.
Cheers,
Geoff
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