Individual Events Page Displays Error 404

[jasonthedce]

I noticed yesterday that clicking a single event will return an error 404 page on our site. /events would display correctly, but any /event/event-name style link returned the same error. I was able to fix the problem by changing the single event slug to /event1/. I immediately switched back to /event/ and it was still working.

This afternoon, someone else noticed the single event pages were again giving a 404 error. This time, I went into the plugin settings and just scrolled down to click “update”, making no changes to the slug. This fixed the problem again.

Between the first fix and the second, our site was automatically updated to WordPress 4.1.1, so I’m not sure if the problem was related, but the first bug happened prior to the 4.1.1 update.

[Geoff]

Hi there, Jason! Thanks for getting in touch and sorry for the issue here.

Are you able to send over a link to an event where the issue is coming up? It would be help to a live example and I was unable to find one when perusing the site.

Also, will you please try running through these troubleshooting steps to see if they help make a difference? In most cases, these steps help resolve 404-related issues.

Let’s start there–please give those a shot and let me know what you find. 🙂

Cheers!
Geoff

[jasonthedce]

The events are still working correctly since I applied the last fix. I’ll monitor and if they break again, I will post with a direct link to one of the broken ones. I’ll also apply the fixes you linked as hope to never post about this again. 🙂

[Geoff]

Sure thing, sounds great! I’m glad that things are working but please feel free to hit us up with a new thread if the issue pops back up and we’d be happy to check it out. 🙂

Cheers!
Geoff

[Author]

Posts