Incorrect dates and times supplied by the recurring events.

[cannon303]

Hi I have found a problem with the recurring events aspect of the plugin.

Lets say I create an event where the date of the event is:

9th September, 2.30pm – 4.30pm

I then add 3 more dates using the Add more dates button. Each date is specified using “Once” attribute.

16th September – using At Same Time drop down
13th September – using At Different Time drop down – 12pm – 3pm same day
14th September – using At Different Time drop down – 12pm – 3pm same day

When I view the event for 9th September the recurring events are displayed correctly:

One event on 16th September 2018 at 2:30pm
One event on 13th September 2018 at 12:00pm
One event on 14th September 2018 at 12:00pm

But when I go to the events for either the 13th, 14th or 16th September the recurring events are incorrect.

They display as:

One event on 16th September 2018 at 12:00pm
One event on 13th September 2018 at 12:00pm
One event on 14th September 2018 at 12:00pm

Firstly it should also show a listing for the event for the 9th September and it doesn’t

and secondly the time on the 16th September is wrongly displayed as 12:00pm when it should be 2:30pm.

We have inputted a lot of events with recurring info so this is quite problematic if we had to re-enter all of it.

Can you please help me with these errors?

Thanks.

[Jaime Marchwinski]

Hi Chris,

Thanks so much for reaching out!

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know if you have any other questions in the meantime!

 

Thanks,

Jaime

[cannon303]

This reply is private.

[cannon303]

I have removed tribe_events_event_schedule_details() from a couple of the templates and manually scripted my events page separately so this problem has gone away now. Technically the problem hasn’t gone away, I’ve just worked around it.

[Jaime Marchwinski]

I’m sorry to hear you are experiencing this problem, but I’m glad to hear that you have found a workaround for now!

Unfortunately, I could reproduce the same issue on my end. I have logged a bug report for this so it can be addressed in one of our next maintenance releases of our plugins.

We apologize for the inconvenience and we appreciate your patience while we work on this.

Since you have marked this thread as Resolved, I’m going to go ahead and close this thread.

Have a great week!

[Author]

Posts