Include shipping field in ticket's Purchaser

[7chakras]

Hi, we collect user information during the registration using Paid Membership Pro plugin. We also have implemented a plugin to add custom fields like First name, Last name, Passport / ID number and stuffs like that. (i have included a scnreenshot of the registration page). So finally, these fields are saved as custom fields in our database.

Now i’ve seen that the registraion fields are not related to the shipping fields of woocommerce.

Is there any way to include

I’ve also included a screnshot of the resulting ticket (you can see the blank purcahser field) and two screens of the same user edit.
In the first the fields collected at the registration, in the second the blank woocommerce fields.
Or do you know any plugin that could help me copying fields string to other fields?

[7chakras]

Is there any way to include custom fields in the ticket email template?

[Jaime Marchwinski]

Hi Govinda,

Thanks so much for reaching out!

Just to let you know, we are limited by our Support Policy in how much we can help with customizations, but I will try to point you in the right direction.

You can copy and edit the email template (tickets/email.php) to include the custom fields that you are referring to.  Our Themer’s Guide can walk you through the steps to execute this customization.

If this functionality is a requirement for your intended project, I’d suggest that a third-party developer would be the best way to make this feature happen on a short timeline. ? We maintain a list of developers who work with our plugins on our Knowledgebase here:

https://theeventscalendar.com/knowledgebase/find-a-customizer/

Let me know how it goes and if you have any other questions on this topic!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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