impossible to publish events

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    Posts
  • #1451999
    108 intentions
    Participant

    When I want to publish there is a blank page with written on it ” -1 ”

    as the example in picture

    #1452565
    Andras
    Keymaster

    Hi there,

    Thanks for reaching out!

    As a first step we would need to check if there is any conflict with other plugins, your theme or some custom code.

    To do this please go through our conflict testing guide and let me know what you find.

    Cheers,
    Andras

    #1452687
    108 intentions
    Participant

    Hello!
    I just followed the tutorial.
    it seems that the problem comes with woocommerce.
    when I create an event, the problem does not exist.
    when I create an event, with new ticket, the problem is active again.

    plugin active :

    Event Tickets
    Event Tickets plus
    The Events Calendar
    The Events Calendar Pro
    WooCommerce

    #1453773
    Andras
    Keymaster

    Hi,

    Just to make sure, were you using a default theme like twentysixteen or twentyseventeen when testing that?

    Please also try rolling back one version of WooCommerce to 3.0.0 and check if the issue presents itself with that.

    Thanks,

    Andras

    #1460767
    108 intentions
    Participant

    3.3.3 woocommerce update is working normally.

    #1463602
    Andras
    Keymaster

    Awesome, I’m happy to hear that! Thanks for letting us and the community know.

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

    Cheers,
    Andras

    PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
    https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
    https://wordpress.org/support/view/plugin-reviews/event-tickets/

    PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

     

Viewing 6 posts - 1 through 6 (of 6 total)
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