Importer Stuck in Process

[Trevor]

I was doing an import realized it was bad information so I started to delete events, it appears the importer wasn’t done yet though and now it seems to be stuck in process and I can’t start new import. I’ve tried restarting the server and clearing the cache with now luck.

[Victor]

Hi Trevor!

Thanks for reaching out to us! I am sorry you are experiencing this issue.

Is your site not working at all or are you only experiencing the error only when trying to do a new import?

Please enable WP_DEBUG and WP_DEBUG_LOG and share any PHP errors you might see.

Also, when coming back, could you please share with us your system info by following this guide > <u>https://theeventscalendar.com/knowledgebase/sharing-sys-info/</u&gt;

Thanks!

Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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