Import options greyed out

[Keiran Robson]

I have the Event Aggregator and it has been working fine, and appears to still be importing events but now when I want to add a new import al;l my options are greyed out and there is an option to buy Event Aggregator.

[Victor]

Hi Keiran!

I’m sorry you’re having this issue 🙁

We’ve had some reports on this issue so we are already investigating. It’s hard to reproduce the issue from our side so we’ll keep you posted about this.

In the meantime, could you please delete the key from your wp-admin event settings, disconnect your old license from https://theeventscalendar.com/license-keys/, and then enter your new license in your wp-admin settings.

Let us know if that works for you.

Thanks,
Victor

[Keiran Robson]

Thanks for the reply. Deleting the licence key and then re-entering it has worked.

[Victor]

Hi Keiran!

Good to know that solved the issue. Thanks for letting us know.

For the moment, I’ll just leave this thread as “Pending fix” so we’ll let you know about updates on this issue.

Have a great day!
Victor

[Nico]

Hey,

Just wanted to share with you that a new maintenance release is out, containing a fix for this issue ?

These are the improvements shipped for Events Aggregator this release:

• Fix – Avoid Event Aggregator previews or scheduled imports being marked as failures.
• Fix – Fixed an issue that would sometimes render Event Aggregator options invalid even with a valid license.
• Fix – Fixed an issues where Event Aggregator scheduled imports could not run other than manually.
• Tweak – Improve Event Aggregator message regarding Facebook token expiration.
• Tweak – Support importing from URLs (Event Aggregator) where the protocol hasn’t been specified by defaulting to HTTP.
• Tweak – Added filter: tribe_aggregator_meta_source to filter the Event Aggregator import source.
• Tweak – Added filter: tribe_events_linked_post_meta_values_{$current_linked_post_meta_key} for filtering the array of values retrieved for a specific linked post meta field.

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-21-august-2017/

Please update the plugins and let us know if the fix works for you,
Cheers,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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