Images not importing

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1227435
    guido
    Participant

    Hello
    today I have noticed that scheduled and single import from Facebook (using aggregator) does not show images on my site
    Thank you for your help

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/images-not-importing-and-venues-as-well/

    #1227662
    guido
    Participant

    Unfortunately after the new release is it impossible to import images from facebook

    #1228507
    Andras
    Keymaster

    Hello Guido,

    Thanks for reaching out and I’m sorry you are having this issue.

    Could you please:

    Thanks!

    We are already investigating this issue.

    It would be great help if you could test the following 2 scenarios:

    • deactivate Events Calendar Pro and check if the images are importing
    • Roll back to these versions (at the same time) and check if the images are importing
      • The Events Calendar 4.4.0.1
      • Events Calendar Pro 4.4

    You can find these earlier versions in your account under downloads.

    Thanks and cheers,
    Andras

    #1229652
    guido
    Participant

    Perfect
    thank you Andras, now is working fine

    ps. is there any way to display only photo and event venue without event description?
    Thank you again
    Guido

    #1229861
    Andras
    Keymaster

    Hi Guido,

    I’m happy to hear that it’s working well.

    Absolutely, that’s totally possible! I would suggest overriding the [template-name.php] template to make that happen. You can learn more about overriding calendar templates in our Themer’s Guide, but it basically boils down to this if you want to modify the photo view:

    • Make a copy of the single-event.php template. It is located at wp-content\plugins\events-calendar-pro\src\views\pro\photo\
    • Make a new folder in your theme called tribe-events
    • Make a new folder in that one called [your-theme]/tribe-events/pro/photo/
    • Drop your copied single_event.php file in that last folder

    Now that the template is in your theme, you can modify it to suit your needs. In this case remove line 52, which should look like this:

    <?php echo tribe_events_get_the_excerpt() ?>

    If you want, you can also remove the line before and the line after it.

    Will this work for you? Please let me know. 🙂

    Cheers,
    Andras

    #1235081
    Andras
    Keymaster

    Hi Guido,

    Just want to check, did the above help you achieve what you wanted?

    Please let me know so we can close this thread.

    Cheers,
    Andras

    #1244103
    George
    Participant

    Hello!

    I wanted to post a quick note here that we have published a new Maintenance Release today that should restore the Event Aggregator that lets Facebook event images get imported as “Featured Images” into WordPress.

    You can read about the details of this release here → https://theeventscalendar.com/maintenance-release-events-calendar-4-3-3-event-tickets-4-3-3-premium-plugins/

    I hope this update helps!

    Cheers,
    George

    #1255236
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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