Images are Not Displaying On Site or Event Pages

[Samy's Camera]

Hello,

My images are broken for my event listings. Also the homepage slider I have is also gone.

The site is http://samysphotoschool.com.

Please take a look as soon as possible.

Thanks,
Mario

[Josh]

Hey Mario,

Thanks for reaching out to us.

It looks like the source for the links is actually pulling the attachment id rather than the URL. If that is happening to all featured image calls on your site (sounds like it may if it is also impacting your slider) then there could be some code elsewhere filtering the output there. Does the issue persist here if you switch to a default theme and deactivate all other plugins on the site?

Let me know if that changes anything here.

Thanks!

[Samy's Camera]

We only have one theme.

Can you give me more detailed instructions on how to fix this?

Thanks,
Mario

[Samy's Camera]

I deactivated all the plug in one by one and as a whole as well. Still no luck. Any suggestions?

Thanks!

[Samy's Camera]

Also, there are fields missing in the admin too. Under “Pages” for my home page, the area to update the homepage slider is missing. Under “Events”, I am missing 4-5 fields as well.

[Josh]

Hey Mario,

You can download the default Twenty Sixteen theme and activate that on the site temporarily while having all the other plugins deactivated to see if this addresses the image issues with the events.

As a test here as well, does deactivating all of our plugins cause the slider and other non events sections of your site to work as expected?

Finally, would you mind sharing your system information as a private reply here so we can get a little more information about this particular environment?

Thanks!

[Samy's Camera]

Hi Josh,

Thanks for the reply. I’m new to this. Don’t have any experience with WordPress. The developer that built this quit on us unexpectedly, and the site has been having issues ever since.

Would it be helpful if I gave you my login?

Thanks,
Mario

[Samy's Camera]

This reply is private.

[Josh]

This reply is private.

[Samy's Camera]

This reply is private.

[Josh]

This reply is private.

[Support Droid]

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If you still need assistance please simply open a new topic (linking to this one if necessary)
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[Author]

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