.ics won't open with icalendar (mac) when I click ical export.

Home Forums Calendar Products Events Calendar PRO .ics won't open with icalendar (mac) when I click ical export.

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  • #968386
    Francois
    Participant

    I found that I got a complete empty line at the beginning of the .ics file

    But I can’t find the way to clear that line.

    I look a lot into plugins folder the-events-calendar.
    I lost a lot of time trying to find it but all looks good?!?

    #968600
    Barry
    Member

    Hi Francois,

    Normally that extra line would not appear and I can only guess that some other component on your site – your theme, another plugin, a customization – is randomly outputting an extra blank line.

    Though it’s a pain, the best way to drill down and figure out where the root of this lies is to run through our standard troubleshooting steps. Of course, you may prefer to do this on a test site.

    Can you give that a go and let me know how you get on?

    Thanks!

    #973866
    Barry
    Member

    Hi!

    It’s been a while so I’m going to go ahead and close this topic.

    • Need help with anything else? Go right ahead and post a new topic, one of the team will be only too happy to help
    • Still need help with this issue and need to re-open it? Again, please simply create a new topic and link to this one to provide the team with some context

    Thanks!

Viewing 3 posts - 1 through 3 (of 3 total)
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