iCal importer incompatible with Fusion Builder

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  • #1154998
    Nick
    Participant

    Hi,

    I purchased the importer bundle (mainly as I wanted the Pro version and the filter bar but getting a couple of other options for little more outlay made sense).

    Having installed all four elements, I noticed that the Fusion Builder within the Avada theme (a theme that actively promotes The Events Calendar) was functioning properly. The options for inserting columns, elements etc simply were’t showing.

    Through a process of elimination, I have narrowed it down to iCal Importer (the other 3 plugins work fine with no obvious ill-effects).

    Is this a known issue?

    Thanks,

    James

    #1155134
    Andras
    Keymaster

    Hello James and welcome to the forums!

    Thanks for reaching out and sorry that you are experiencing this issue.

    To be able to give you the fullest support, could you please share your system information with me in a private reply?
    Here’s a handy guide how you can do that:
    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Thanks for the testing and sharing the details. Do I understand correctly that if you disable only iCal Importer, then already everything works fine?
    Did you possibly also test the other way around, having only Avada, Fusion Builder and our 4 plugins active and nothing more, whether you still get the error?

    Thanks for getting back to me with those!

    Cheers,
    Andras

    #1155252
    Nick
    Participant

    This reply is private.

    #1155579
    Andras
    Keymaster

    Hi James,

    Thanks for sharing your sysinfo. I see you are keeping the Events Calendar plugins updated. Good job on that!

    No, the iCal importer doesn’t use any resources at all, unless it is doing some important importing. Otherwise it just silently and sadly sits their waiting for something to import. When it gets a job, then it’s all happy and commits itself fully to it to give you the results you need. 🙂

    Please do let me know when you find that other plugin that’s causing the culprit.

    And you are not using too many plugins. The most I’ve come across was 71! 🙂 And they say it’s not the amount of plugins that slows your site down, it is the quality of the plugins. 😉

    Cheers,
    Andras

    #1164657
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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