iCal button not exporting

[aussieaths]

Hi,

on the view that lists events the iCal button works and exports the ics file. But on the single events page the ical button does nothing when clicked.

The URL shown when you hover over the botton is: https://www.aussieaths.com.au/program/aussie-aths-accelerate-grade3-6-term-3-monday-5pm/?tickets_process=#buy-tickets&ical=1&tribe_display=

Are there any options or settings for iCal that need configuring?

The google button works.

Just wondering if you can help please.
thank you

[Jeremy]

Hi,

Welcome back on our Help Desk!

No, there aren’t any option to configure for the iCal export to work. It seems there is a conflict somewhere on your website. Did you deactivate all plugins except for the Events Calendar ones, following our documentation about testing for conflicts? And did you switch back to the default theme, Twenty Seventeen?

If you don’t have access to a staging environment, you can do tests using a tool such as Health Check or Plugin Detective.

Please let me know how it goes,

Cheers,
Jeremy

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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