I would like to request a refund

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  • #1383832
    jinopix
    Participant

    Hi. I just purchased license about 30 minutes ago.
    I found huge errors. When I sync google calendar, it syncs old calendars, i don’t know why.
    Also it crashes the event detail text.

    So I would like to request a refund.

    #1384268
    Geoff B.
    Member

    Good evening and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are really sorry to hear about Event aggregator not working properly on your installation. Yikes!

    As per your request, I went ahead and processed your refund. It might take a couple of days to show up on your end.

    With that in mind, we are always looking to improve our products and services.
    As such, if you do not mind, we would like to get a bit more info on your imports.

    Using a private reply, could you please provide us with URLs you were trying to import from.
    That way we can run some tests on your end.

    Finally, no obligation on your end, but if you could also your complete system information using the instructions found in the following link, it would really help us.

    https://theeventscalendar.com/knowledgebase/sharing-sys-info/

    Best regards,

    Geoff B.

    #1385138
    jinopix
    Participant

    This reply is private.

    #1385724
    Geoff B.
    Member

    This reply is private.

Viewing 4 posts - 1 through 4 (of 4 total)
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