I want to refund the plugins

[Jose Juan]

I bouth Event Calendar Pro, and ITS NOT COMPATIBLE with WPML Translation Plugin.
When you put a recurrent event, the app doesnt function.
I try to resolve this problem but its imposible.
Now we need to start again with a different evetn plugin.
We wan that you refund the money

Thanks

[Geoff]

Hi Jose Juan,

Sorry the plugins do not meet your needs! I know WPML compatibility is a big deal and although The Events Calendar itself is compatible, Events Calendar PRO and the other premium plugins have yet to catch up.

Will you please fill out the refund form here for us:

Refund Policy

That will help us expedite the refund. Also, please note the 30-day window for refunding licenses–if you’re outside that timeframe, we can try to process the refund, but our payment processor often does not allow us to submit refunds past that time period.

Thanks and sorry again that the plugins are not a fit!

Geoff

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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