I purchased Pro but Gave me Aggregator

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1285937
    James
    Participant

    I purchased Pro but it gave me aggregator. On my emailed receipt it even states Pro.

    Please help. I do not want aggregator. I would like Pro. I can send receipt if needed that shows I purchased Pro.

    #1286073
    Geoff B.
    Member

    Good evening James and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    Good news, I have checked your license and you did in fact get Pro, just like you wanted.

    What I believe is going on is that you need to download and install the Events Calendar Pro premium add-on: http://theeventscalendar.com/knowledgebase/new-user-primer-the-events-calendar-and-events-calendar-pro/

    Once that is done the Events Calendar Pro license tab will appear.

    Let me know if that helps.

    Have a great day!

    Geoff B.

    #1286212
    James
    Participant

    Thanks for your help! I downloaded pro, but what part of the zip file do I need to upload to the site?

    #1286298
    James
    Participant

    Sorry for the confusion, but when I try to download the file it is not a zip file.

    #1286458
    Geoff B.
    Member

    This reply is private.

    #1296194
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 6 posts - 1 through 6 (of 6 total)
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