I purchased events calendar pro and downloaded 4 zip files now what?

[hilllibrary]

Hi everyone. So I purchased Events Calendar Pro. I downloaded onto my desktop 4 zip files.
Events calendar 4.3.1.1
Event tickets 4.3.1.1
Events calendar pro 4.3.1.1
Events Calendar facebook importer 4.1.0

I have activated all of them. But I get this error code:

The following plugins are out of date: The Events Calendar:
It looks like you’re using The Events Calendar: Facebook Events and The Events Calendar PRO, but the license keys you supplied do not appear to be valid or are missing. Please review and fix so that you can always have access to our latest versions!

I entered the license key for the Events Calendar Pro but don’t see a license key for the FB
So what do I need to do at this point to get it all working properly

Thanks for any help.

[Geoff B.]

Good evening George and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the issues you are dealing with while trying to install your purchases.
I would love to help you with this topic.

The first thing is thing that you should know is that we have replaced the facebook importer plugin by our new Event Aggregator service (which is an all-in-one importing solution).

The second thing is that to work together, plugins from the the Events Calendar family need to have matching versions. Otherwise, issues and error messages are bound to happen.

So to make a long story short, the facebook importer plugin will not be compatible with any version of the Events Calendar beyond 4.2.7. Since you are using version 4.10 of the facebook importer plugin, it means that you have 3 options available for you:

1. Get a license for our Event Aggregator service and uninstall the facebook importer plugin.
2. Downgrade all of your the Events Calendar plugins back to version 4.10 (https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/)
3. Simply deactivate the facebook importer plugin for now

That being said, your license for the Events Calendar Pro should still work and be valid.
If the message is still there after one of the solutions above, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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