I purchased a license, but no download is available.

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  • Author
    Posts
  • #1366530
    Rod Ashley
    Participant

    I purchased an Events Tickets Plus license for a single site, but there is no way to download it. My license is clearly visible, and doesn’t expire until October 2018, but there is nothing in my “Downloads” section. How do I download this plugin extension?

    #1366985
    Jennifer
    Keymaster

    Hi Rod,

    I’m sorry to hear you’re not able to download Event Tickets Plus! You should have gotten an email when you purchased the license with a link to download. Is that link not working for you? You can also install the plugin manually by following these instructions, but you will need to make sure you are logged in with the same account that you used to purchase the license.

    Let me know if you are able to download it that way!

    Thanks,

    Jennifer

    #1380675
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
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