Help Desk

I just want to cancel an order #1417197

  • Posts: 1 Topics: 1
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    This too hard to figure out. I don’t have the time. Please cancel my order #1417197 and refund my cc asap.

    Posts: 6469
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    Hi David

    So sorry we weren’t able to meet your needs. What in particular did you find difficult?

    We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    Thanks
    Courtney 🙂

    Posts: 1 Topics: 1
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    It is not intuitive. Very unuser friendly. Even refund process in cumbersome.

    Posts: 6469
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    Thanks for your feedback David. I would like to take steps to help remedy these concerns and will bring this up to our team.

    Courtney

    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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